Recent Why SERVPRO Posts

Lordstown Motors Unveils The Endurance: First Electric Pickup Truck

6/26/2020 (Permalink)

SERVPRO owners Jimmy Dobson and Andy and Katie Dobson with Lordstown CEO Steve Burns SERVPRO owners Jimmy Dobson, Andy Dobson, and Katie Dobson with Lordstown Motors CEO, Steve Burns

On Thursday, June 25, 2020, Lordstown Motors unveiled The Endurance Pickup truck at the Lordstown assembly plant to a crowd of around 300 people.  It is the first fully electric pickup truck projected to hit the market in early 2021.

The event featured speeches by the Secretary of Energy, Dan Brouilette, and Vice President Mike Pence.

Vice President Mike Pence began his speech by stating, “It really is an honor to be here. To be able to drive up and unveil what will soon be the first fully electric pickup truck on the market in the United States of America. Ladies and gentlemen, I give you the Lordstown Endurance.”

When Lordstown Motors CEO Steve Burns spoke at the event, he alluded to the importance of this kind of innovation for the Midwest and the Mahoning Valley. According to WKBN, Burns stated, “I think people expect this kind innovation to come from the coast. There’s nothing wrong with California, but the Midwest is where cars are made. The Midwest happens to be where the most pickup trucks are sold, and so we thought, why should California have all the fun?” The plant will need to hire a few hundred workers to keep the production timeline up to speed.

Live coverage by the media was available on YouTube, and WKBN 27’s website.

Our marketing department was honored to be able to attend the live event and watch the unveiling first-hand. In an interview with WKBN, SERVPRO Mahoning County owner, Jimmy Dobson stated, “To look at this truck, how it’s put together and the look of it is amazing, how it will perform for us and the efficiencies we’ll get out of it, we’re absolutely excited about it.” Vice President Mike Pence was in the passenger seat, as it was driven on stage.

SERVPRO intends to support the local company and purchase the Endurance truck when it is available in early 2021. We can not wait to see what is next for the Mahoning Valley.  

Practicing Safe Social Distancing

3/24/2020 (Permalink)

image of social distancing with three people separated by aarows One thing is for sure true; the best thing we can do to slow the spread of COVID-19 is to practice social distancing

The coronavirus (COVID-19) outbreak has many of us feeling stressed and overwhelmed. New updates, rumors, and other’s opinions are bombarding social media. It can be difficult to differentiate between what is the truth and what may be false. Here at SERVPRO, we are doing our best to not only follow the guidelines set forth by the CDC, but also to protect others with our disinfecting services. What we do know is that the best thing we can do to slow the spread of COVID-19 is to practice social distancing. Below are five tips on how to practice safe social distancing.

  1. Maintain a social distance when leaving the house

If you have to leave the house, it is recommended to maintain at least six feet between you and others that are non-family members. Do your best to stay physically away from people who you do not live with.

  1. Reduce the frequency of going to stores and restaurants.

Getting food is necessary, however, you should do your best to limit the number of times you go out. Try your best to go during hours that are not very busy.

  1. If you are feeling sick, stay home

It is very important that you stay home , especially if you aren’t feeling well. If it is imperative that you leave the house, be sure that you wear a mask to protect others around you.

  1. Wash your hands often

Although most of us know this one, it can never be said too many times. Washing your hands is one of the most effective ways you can slow the spread of the virus. Wash for at least 20 seconds with warm water and soap. Also, try your best to avoid touching your face throughout the day.

  1. Try to maintain social connections over the phone

Even if we feel confined to our homes, we should still do our best to continue our everyday routine. If you begin feeling a little stir crazy, go outside for a walk or call a friend.

For more reliable information on COVID-19, or to find answers to questions you may have, visit the CDC website, or the Ohio Department of Health Coronavirus website.

Seasonal Allergies? Get Your HVAC Inspected

3/19/2020 (Permalink)

Green SERVPRO duck with tag that says "We clean ducts" Get your ‘ducts’ in a row, and schedule your HVAC cleaning today!

If you’re one of the millions of people who suffer from seasonal allergies, now is the perfect time to have your HVAC inspected. Pollens, allergens, dust, and debris are easily sucked into your ventilation system, wreaking havoc on the air you breathe.

So, when is the last time you had your air ducts cleaned?

If it’s been awhile, we recommend calling SERVPRO® of West Mahoning County. Our professionals will thoroughly inspect and clean your ventilation system to rid the unit of any contaminants. We will also check for mold and search for any cracks or holes in the unit.

Having your HVAC system inspected on a regular basis will also help to restore peak energy efficiency and extend the life of the equipment.

Spring is considered to be the prime season for allergies, so don’t wait to have your units checked. Get your ‘ducts’ in a row, and call your local SERVPRO today at 330-609-8543.

Excerpts from Interview with SERVPRO Owner Jim Dobson

3/19/2020 (Permalink)

image of man holding small child Dobson has set high expectations for everyone. He does so in order to achieve the growth and stability he desires for his employees and their families

At SERVPRO of West Mahoning County, owner Jim Dobson makes no mistake about his vision for his company. His employees know what that vision is as he reminds them of it quite often.

His vision is one that sees his departments interact, collaborate and work seamlessly with each other to create a ‘symphonic’ effect which orchestrates the greatest outcomes for his customers.

Dobson has set high expectations for everyone. He does so in order to achieve the growth and stability he desires for his employees and their families.

He lives in the community he serves and takes his role as a business leader and the goal of community prosperity very seriously. He is driven everyday by his desire for his franchise to be the very best restoration company it can be.

When asked a few questions about SERVPRO, he responded like this…

How Do You Explain the SERVPRO Difference? The SERVPRO difference lies in the system. It’s a documented process from the time the phone rings to the time the job is complete. It’s one system after another, and at times, it can be very aggravating. But it’s built the biggest brand in the industry and customers know what to expect.

Also, as we live in the digital age, customers have a connection online. They know what we do, how we do it and can even follow their job online. Adjusters and insurers know exactly what they’re going to get from us.

Also, he had this to say…

What will keep SERVPRO at the top of the industry? SERVPRO is almost an unstoppable brand at this point. It was a family owned enterprise for the last 60 years. They built a brand one franchise at a time.

Currently, they’re going through a massive transition. With a hedge fund company taking over, they have plans to bring in a massive amount of resources. It’s not just their money, it’s the technology that will drive the websites, it’s the equipment manufacturers, and it’s the relationships with the insurance companies that they already are partners with. The brand was already dominant, now even more so.

SERVPRO® Cleaning & Sanitation Services in Mahoning County

3/17/2020 (Permalink)

SERVPRO employee in PPE sanitizing a bathroom Our cleaning & sanitation specialists are Here to Help during this time of need.

Pandemic – a word that we’re all too familiar with right now. As the coronavirus outbreak sweeps through our nation, it’s crucial to follow the guidelines put in place by the World Health Organization and by our government officials in order to help protect one another.

SERVPRO is Here to Help during this time of need

We wanted to take a moment to reiterate that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of West Mahoning County at 330-609-8543


Disinfecting vs. Sanitizing

3/17/2020 (Permalink)

image of fully suited SERVPRO workers heading into a building to clean and disinfect ‘sanitizing’ and ‘disinfecting’ although often used interchangeably, are two different terms with two different meanings.

With the current situation our country is in, there are several terms being said and many people are advising numerous different things. One may be surprised to find out that ‘sanitizing’ and ‘disinfecting’ although often used interchangeably, are two different terms with two different meanings.

In the US, sanitizers are agents that kill 99.99% of all bacteria in 30 seconds during the Official Detergent Sanitizer Test. On the other hand, disinfectants are products that will kill all organisms within 10 minutes during the AOAC Use Dilution Test. This test is regulated by the EPA to grade the efficiency of all disinfectants. In certain situations, it is more important to kill ALL germs even if it takes longer versus killing most very quickly.

In summary, sanitizing is chemical process that will lessen and kill germs on surfaces making them safer for contact. While, disinfecting needs a stronger solution to destroy germs rather than just reducing them and killing some.

Commercial Carpet Cleaning in Austintown, OH

3/2/2020 (Permalink)

image of commercial carpet being professionally cleaned Clean carpets will surely give your commercial business a 'face lift'

As the ‘spring cleaning’ time of the year approaches don’t overlook your carpets! Every step of foot traffic brings more and more dirt, bacteria, allergens, dust, pet/human hair, etc. It is very common to neglect the care required to keep your carpets looking and smelling fresh. Vacuuming your carpets simply isn’t enough especially in homes that get a lot of traffic. Most vacuum cleaners don’t have enough power to extract dirt and dust from carpets deep down under the surface. Clean carpets offer an array of benefits:

Save Money – The regular cleaning of your carpets is the best way to protect your expensive investment in them. If your carpet is brand new or if you are planning to sell your home soon this is especially important. You will spend far less money on the proper upkeep of your carpets versus neglecting them and needed to replace them.

Appearance – It is impossible for a home or commercial building to appear clean without the carpets looking clean. A regular deep clean done by restoration professionals is guaranteed to have your carpets to looking like new and you proud of the appearance when having guests.

Smell – The smell of your home/building has a lot to do with its carpets. This isn’t as obvious as appearance and often not thought of by people. If you have pets and or children, routine deep carpet cleans are at the utmost importance.

Preventative – Carpets serve as a great breeding ground for all sorts of allergens and bacteria. As mentioned earlier, pets and children can accelerate the spread of these things greatly, thus making regular carpet cleaning that much more essential.

Our restoration professionals at SERVPRO will have your carpet looking like new! For a cleaning featuring state-of-the-art equipment, 40 years of experience, and the highest trained professionals in the area, keep us in mind! Click here to watch

The SERVPRO Difference: Seeing you Through the Fire

2/20/2020 (Permalink)

home with flames coming through the roof and heavy smoke damage SERVPRO of West Mahoning County is always here to help when fire, smoke, or soot damage to your property or your belongings.

One of the most difficult things about being in the Insurance and restoration business is seeing the devastation a fire has on our customers.  It happened to me this past month when I got a call about a fire.  As always, I set up a time to see the property so I could put together a game plan on how to help the family out. This fire happened to be at a church, but the church only sustained smoke damage from the home that caught fire next to it.  The home, a parsonage, was owned by the church and the place where the pastor lived.

I met with some of the church leaders and looked at the smoke damage inside. Through a window upstairs, I could see what used to be the house. Here I am looking down on this house and I can see straight into the basement.  The fire had engulfed the entire home and it was a complete loss. 

On the brighter side, the pastor and his wife escaped without harm and the family dog was also safe.

While I was there, the pastor entered the church.  He had been trying to go through the house to see if any of their possessions were salvageable.  He proceeded to tell me that he found one wedding photo, his wedding ring and 4 jackets belonging to his wife.  He mentioned that someone from the church was going to wash them to see if they could be saved.  Knowing the technology and machinery we have for dealing with smoke damaged garments, I offered to take them back and clean them. I picked the jackets up and put them in a bag for the drive back. Let me tell you, these were heavily damaged from smoke to the point that my vehicle was engulfed with the smell.

The next day we unbagged the coats and prepared them for cleaning. Knowing these were the only personal belongings that were saved I was really hoping we could clean them.  We put them in our state-of-the-art Esporta machine, designed for this type of cleaning. We washed them twice and I was very happy with the outcome. To finish the process of removing the smell, we put them into our ozone room and treated them for smoke odor.  After the ozone treatment, the jackets looked and smelled, “Like it never even happened.”

We packed the jackets up the following day and drove back to the church. When the pastor popped in to see the progress in the church he asked about the jackets. He had asked me about the jackets every time I saw him because his wife really liked them. With some excitement, I said I had them with me and he could check them out.  As he uncovered them, I could see him smile.  He took a deep inhale smelling the jackets, and happily said: “You did it, they don’t smell like smoke anymore.”

It’s moments like these that make this job rewarding. The small things that we have the capability to do to make someone happy during a time of hardship make it all worth the while.

SERVPRO of West Mahoning County is always here to help when fire, smoke, or soot damage your property or your belongings. Our crew is trained with a unique set of skills to handle your situation thoroughly and sensitively.

If your property even incurs any damage, give us a call at 330-609-8543.

How Water Damage Can Lead to Mold in Your Mahoning County Home

1/29/2020 (Permalink)

mold on the tile ceiling of a bathroom Mold damage specialist in Canfield, Ohio

What is Water Damage?

When thinking about what water damage is, you may think of a pipe bursting or your basement flooding. These examples of major water damage can be problematic; however, minor water damage can be just as serious. Maybe a pipe under the sink has a very slow leak, or there is condensation on furnace ducts. While you have probably considered getting something like this fixed, it is easy to put of repairing.

What can Unaddressed Water Damage Lead To?

Even if you put a bucket under the leak, water damage can quickly lead to a mold problem. Mold begins as spores present in the air. They are invisible to the naked eye and are virtually everywhere. In order to thrive, mold spores need a water supply. This can be any moist environment; however, certain conditions make a place more susceptible to mold growth.

Mold is likely to flourish if it has an oxygen supply, lack of sunlight, an optimal temperature, and moisture.  Even if mold freezes, it will only make the colony dormant and will not completely kill the mold. Mold can also survive in temperatures well above what humans can tolerate.

How Long Until a Mold Problem Begins?

Unfortunately, mold does not take much time to grow when it has optimal conditions. Within 24 - 48 hours of being exposed to moisture, a mold colony can begin. It is likely that if you have come across a water problem in your home, mold has already begun to grow. The mold colony will not be visible until anywhere from 18 – 21 days and has a greater chance of spreading to other areas as more time passes.

What Does This Mean for Your Property?

Any amount of water damage can have a serious effect on the value of your property. Additionally, water damage that goes untreated could ruin drywall, ceilings, furniture, and other household items. The only way to prevent mold growth is to remove all the water and completely dry the affected area. If you want to ensure that your water damage doesn’t turn into a disaster, it is best to have a professional take preventative measures for mold growth.

Why Choose SERVPRO?  

Here at SERVPRO, our team of highly trained professionals want to ensure your property is drying properly. Your SERVPRO Franchise Professional is IICRC certified, which is the most prestigious certification in this industry. With a true understanding of the science behind the drying process and our state-of-the-art equipment, we will get your home or business back to normal, making damage from water or mold, “Like it never even happened.”

If you have any questions or need help with water damage, big or small, give us a call. Our SERVPRO Franchise Professionals are always here to help at 330-609-8543

Ellsworth, OH Residents Use SERVPRO's Expertise

3/21/2019 (Permalink)

You know the old adage, “April showers bring May flowers." Well, too much water can bring something else too, mold. That four letter word (mold) is always present throughout our everyday environment. Mold is defined as “a superficial often woolly growth, produced especially on damp or decaying organic matter or on living organisms by a fungus." Despite this unsavory definition, what needs to be understood is that not all mold is bad. 

The "bad" mold is the type we don’t want in our home or place of work. It can produce allergens and irritants and cause health issues to some. At SERVPRO of West Mahoning County, we have the professional training and experience to resolve any mold issues you may have. 

Before mold remediation begins, the cause of the humidity and moisture (water) must be addressed. When indoor humidity is higher than normal, mold growth can occur. Keeping your indoor humidity below 45 percent can help minimize or even eliminate mold growth. But, if there is a continual water (moisture) problem, then mold may continually reappear.

So, if you have mold showing in your home, it may be caused by dripping water lines under a sink or chalking missing around the bath tub or high humidity areas (laundry rooms, etc.). Once you have found the source and fixed it, it’s time to call a reputable remediation company.  

SERVPRO of West Mahoning County specializes in mold remediation. Our IICRC staff will put a protocol in place to remove the existing mold. The remediation process depends on the amount of mold growth and the type of surface on which it appears. SERVPRO uses anti-fungal and anti-microbial treatments to eliminate mold and to help prevent new colonies from forming. It may be necessary to remove and dispose of mold-infested materials, like drywall and carpeting, to fully remediate heavy mold growth.

For more information on mold or to schedule mold remediation services, contact SERVPRO of West Mahoning County at (330) 609-8543.

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Restoration Company in Austintown Handles Water Loss

3/21/2019 (Permalink)

This basement suffered a water loss due to a broken pipe

People often wonder how long had the water been flowing in their house to flood their basement with 2 feet of water? 

Here is a familiar scenario...Let’s say you have a 1,500 square-foot basement. While you're away on vacation, a ½ inch water line pipe bursts in your basement. Water is spewing freely at a rate of 14 gallons per minute. Amazingly, your 1,500 square-foot basement will be filled 2 feet high in water in about 15.5 hours.

Needless to say, panic has set in. You've come home to a disaster. You want it gone and your property restored to "Like it never even happened."

So now the questions start racing through your mind...“what are you going to do?”... “where is the leak?”... “who are you going to call?" Will my insurance cover this?

SERVPRO of West Mahoning County knows how to handle this problem from start to finish. It's what we do everyday. First, a determination of what  type of water loss must be established. Water is classified by IICRC into 3 categories, commonly referred to as CAT 1, CAT 2 or CAT 3. Each of these categories requires a different level of mitigation. A fresh water pipe is classified as a CAT 1 water loss. CAT 2 is water that is significantly contaminated and CAT 3 is water that is grossly contaminated. The main difference between 2 or 3, is the latter contains fecal matter or bacterial growth. 

The crews at SERVPRO of West Mahoning County  have IICRC certified technicians on each job. They know the correct protocol to follow to effectively mitigate each classification of water. Trusting a professional to know how to do it right the first time and make it "Like it never even happened." brings you a much needed peace of mind.

By the way, using our professional equipment, SERVPRO technicians can extract (i.e., pump out) all that water in less than 2 hours!

Call SERVPRO of West Mahoning County for water damages in your home or business at (330) 965-8543 and stay connected on facebook.

Verstaile Restoration Company in Youngstown, Ohio

3/18/2019 (Permalink)

SERVPRO owners Jim and Andrew Dobson assist the residents of Panama City, FL with restoration decisions.

Terms such as versatility, capability and flexibility can be used when describing what makes SERVPRO of West Mahoning County a different restoration company from its' competitors in the Youngstown, OH area.

SERVPRO is a very versatile company as it provides residential and commercial water, fire and mold cleanup. Also, as with some of the other 1,700 SERVPRO franchises around the country, SERVPRO of West Mahoning County provides specialty services such as carpet cleaning, document restoration, biohazard cleanup, content cleaning and construction rebuilds. 

SERVPRO of West Mahoning County also possesses large scale disaster recovery capability. Their organizational structure, resources, knowledge and equipment allows SERVPRO of West Mahoning County to respond to large scale disasters all over the country. 

Most recently, SERVPRO of West Mahoning County completed a six month stay in Panama City, FL assisting the victims of Hurricane Michael with mitigation and restoration services.

During Hurricane Michael, SERVPRO of West Mahoning County showed great flexibility in completing mitigation, demolition and restorative services while working closely with a number of different HOA's, COA's and insurance providers to help relieve the stress associated with such a disaster.

At SERVPRO of West Mahoning County, no job is too big or too small. Our goal is to respond 'faster to any disaster' and make it "Like it never even happened." 

Call SERVPRO of West Mahoning County at (330) 609-8543 today for any of the services we provide. Follow us on Facebook and 'Like' our page.

Youngstown, OH SERVPRO Has Quick Response

3/18/2019 (Permalink)

Within 1 hour of notice of loss, SERVPRO of West Mahoning County will contact your insurer to arrange for services.

SERVPRO of West Mahoning County understands just how upsetting and disruptive it can be dealing with water damage in your Youngstown area home or business. You want your property restored quickly and to the level of quality you have become accustomed.

The team at SERVPRO of West Mahoning County responds to emergency calls 24/7/365. We have licensed and experienced technicians dispatched to your home or business within 90 minutes of your call. We are committed to providing you with quality workmanship that utilizes the latest technology and equipment that helps make your disaster "Like it never even happened."

SERVPRO of West Mahoning County enjoys excellent working relationships with many local and national insurance companies.  We work directly with them and their adjusters to help reduce the stress the situation has created. Working with insurance claims can be intimidating for customers. Partnering with agents and adjusters is what we do everyday. We know exactly what to do and how to do it.

If your home or business has suffered water damage, rely on SERVPRO of West Mahoning County to get you back up and running again. Call us anytime at (330) 609-8543 and follow us on Facebook

Staging Materials for Rebuild in Canfield, Ohio

3/1/2019 (Permalink)

Flooring material staged and acclimating for install

At SERVPRO, we understand the importance of staging materials prior to the start of your construction project. This is important for a few reasons. 

First and foremost, we stage materials so that they can properly acclimate to the rooms in which they are being installed. This makes the material easier to work with while at the same time helping to eliminate the potential problems that can arise from the continuous expansion and contraction of these materials. 

Gaps between sheets of drywall, floor boards, and any rippling effects happen much more often when materials have not been properly acclimated.

Another reason why materials are staged from the start of the job is that the customer can see what the selected materials look like. It also provides a sense of security for you, knowing that we have everything onsite and ready to be installed.

As a local construction company, SERVPRO takes great pride in providing the best possible service to our customers and community.  If you are in need of repairs or remodeling work, call SERVPRO of West Mahoning County @ (330) 609-8543.

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Ways SERVPRO Guarantees Its' Work

2/22/2019 (Permalink)

At SERVPRO we guarantee the quality of our work and aim to deliver the best possible outcomes to our customers.

One way we deliver great results is by letting the construction materials used in the rebuilding process acclimate for the necessary amount of time. When a material acclimates, its physical temperature changes to match that of the room in which it is scheduled to be used.

This practice is of paramount importance for a few reasons. Not only is the material much easier to work with once it is properly acclimated, but it diminishes the chances of problems occurring in the final result. The fact that materials will expand and contract as their temperature changes becomes less of a worry.

If materials are used before acclimation is complete, a variety of issues can potentially occur. Gaps can form between separate sheets of drywall, floor boards can buckle, and paneling can get a rippling effect. These problems not only cause the final product to lose its aesthetic look, but the material itself is ruined and must be totally replaced.

Also, different materials need to acclimate for varying amounts of time. The minimum for every type of material is twenty-four hours. However, some materials need to acclimate for much longer.

Two examples of this are hardwood plank floor (three to four days) and snap-lock laminate flooring (minimum of forty-eight hours). As a local construction company, it is incredibly important to us that we provide the very best in quality for our customers and community in Youngstown, Ohio.

Our construction project managers are always here to help and answer any other questions you may have, so feel free to ask!

In need of repairs or remodeling work? Call SERVPRO of West Mahoning County at (330) 609-8543.

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