Recent Posts

Sensing the Sneaky Signs of Water Damage

3/29/2020 (Permalink)

image of the 5 senses humans have During these rainy spring months, it is important to avoid any further water damage or mold growth in your home

If you've been spending more time at home, you may notice some mold or water damage in your home. During these rainy spring months, it is important to avoid any further water damage or mold growth in your home. Here’s what to look for to avoid the unwanted water from damaging your home using four of your five senses.  

YOUR NOSE You will be able to smell strange smells and odors. Usually, your nose can be a great detector that something is not right. If you smell a musty, mildew scent, try to seek out the source of that odor. If you are smelling a scent reminiscent of a wet diaper, and you don’t have any babies around, it could be a sign of water damage as well.  

YOUR EYES Look for discoloration and stains on your walls or your ceiling. Look for drywall stains that are yellow, brown or off-white. This is an obvious sign of water damage and possible mold growth happening in your insulation behind your walls and above you.  Look for paint that is peeling or cracking. If you notice any paint on your walls or ceiling that is bubbling, blistering or flaking, this could mean recent water damage or previous damage before you moved in.  Keep an eye out for an unusually high water bill. If you are seeing the price go up, this may mean something is going down. Water might be wasted because of a plumbing leak and this can be a  

YOUR EARS If you hear sounds of trickling water or water running when it shouldn’t be and when no one is using the plumbing, you should look for a leak somewhere.  YOUR TOUCH If your doors and windows are gradually becoming harder to open and close, it may be a sign that their wooden frames are swollen due to water absorption. If you are noticing any of these warning signs, please contact us at SERVPRO® of West Mahoning County and schedule your appointment at

Practicing Safe Social Distancing

3/24/2020 (Permalink)

image of social distancing with three people separated by aarows One thing is for sure true; the best thing we can do to slow the spread of COVID-19 is to practice social distancing

The coronavirus (COVID-19) outbreak has many of us feeling stressed and overwhelmed. New updates, rumors, and other’s opinions are bombarding social media. It can be difficult to differentiate between what is the truth and what may be false. Here at SERVPRO, we are doing our best to not only follow the guidelines set forth by the CDC, but also to protect others with our disinfecting services. What we do know is that the best thing we can do to slow the spread of COVID-19 is to practice social distancing. Below are five tips on how to practice safe social distancing.

  1. Maintain a social distance when leaving the house

If you have to leave the house, it is recommended to maintain at least six feet between you and others that are non-family members. Do your best to stay physically away from people who you do not live with.

  1. Reduce the frequency of going to stores and restaurants.

Getting food is necessary, however, you should do your best to limit the number of times you go out. Try your best to go during hours that are not very busy.

  1. If you are feeling sick, stay home

It is very important that you stay home , especially if you aren’t feeling well. If it is imperative that you leave the house, be sure that you wear a mask to protect others around you.

  1. Wash your hands often

Although most of us know this one, it can never be said too many times. Washing your hands is one of the most effective ways you can slow the spread of the virus. Wash for at least 20 seconds with warm water and soap. Also, try your best to avoid touching your face throughout the day.

  1. Try to maintain social connections over the phone

Even if we feel confined to our homes, we should still do our best to continue our everyday routine. If you begin feeling a little stir crazy, go outside for a walk or call a friend.

For more reliable information on COVID-19, or to find answers to questions you may have, visit the CDC website, or the Ohio Department of Health Coronavirus website.

Seasonal Allergies? Get Your HVAC Inspected

3/19/2020 (Permalink)

Green SERVPRO duck with tag that says "We clean ducts" Get your ‘ducts’ in a row, and schedule your HVAC cleaning today!

If you’re one of the millions of people who suffer from seasonal allergies, now is the perfect time to have your HVAC inspected. Pollens, allergens, dust, and debris are easily sucked into your ventilation system, wreaking havoc on the air you breathe.

So, when is the last time you had your air ducts cleaned?

If it’s been awhile, we recommend calling SERVPRO® of West Mahoning County. Our professionals will thoroughly inspect and clean your ventilation system to rid the unit of any contaminants. We will also check for mold and search for any cracks or holes in the unit.

Having your HVAC system inspected on a regular basis will also help to restore peak energy efficiency and extend the life of the equipment.

Spring is considered to be the prime season for allergies, so don’t wait to have your units checked. Get your ‘ducts’ in a row, and call your local SERVPRO today at 330-609-8543.

Your Commercial Properties Appearance & The Importance

3/19/2020 (Permalink)

image of very nice looking commercial property All buildings need maintenance at some point whether it was built 50 years ago or 5 years ago.

Spring is approaching and along with that comes ‘spring cleaning.’ As humans, we become so used to what we notice every day that we get to the point of not even recognizing certain things anymore. With this being said, it is very common for customers entering a building for the first time to notice a number of things that employees and property/business owners will not. All buildings need maintenance at some point whether it was built 50 years ago or 5 years ago. It is encouraged to perform a building ‘walk through’ this time of year. Here are some of the common things people find and what we advise you to look for:

  • Check for chipped paint – Pealing or chipped paint can really change the appearance of building and make it look a lot worse. A quick and easy scrape and re-paint can change the appearance dramatically.
  • Roof problems? – All of the precipitation the spring season brings can really do a number on your properties roof. If your roof hasn’t been looked at in a while, this is definitely a good idea.
  • Check your mechanical systems – The last time you want to discover your AC needs replaces in the middle of July and August. SERVPRO® of West Mahoning County is fully certified in HVAC, we will be sure to check if yours needs maintenance and repair if so.
  • Building windows – If your windows are dirty, covered in smog, or cluttered with things blocking the light, it is time to clean and brighten these up! The last thing people want to do when it is bright and sunny outside is come into a dark and dirty feeling building

To learn more about our other services and what we can do for your visit

Excerpts from Interview with SERVPRO Owner Jim Dobson

3/19/2020 (Permalink)

image of man holding small child Dobson has set high expectations for everyone. He does so in order to achieve the growth and stability he desires for his employees and their families

At SERVPRO of West Mahoning County, owner Jim Dobson makes no mistake about his vision for his company. His employees know what that vision is as he reminds them of it quite often.

His vision is one that sees his departments interact, collaborate and work seamlessly with each other to create a ‘symphonic’ effect which orchestrates the greatest outcomes for his customers.

Dobson has set high expectations for everyone. He does so in order to achieve the growth and stability he desires for his employees and their families.

He lives in the community he serves and takes his role as a business leader and the goal of community prosperity very seriously. He is driven everyday by his desire for his franchise to be the very best restoration company it can be.

When asked a few questions about SERVPRO, he responded like this…

How Do You Explain the SERVPRO Difference? The SERVPRO difference lies in the system. It’s a documented process from the time the phone rings to the time the job is complete. It’s one system after another, and at times, it can be very aggravating. But it’s built the biggest brand in the industry and customers know what to expect.

Also, as we live in the digital age, customers have a connection online. They know what we do, how we do it and can even follow their job online. Adjusters and insurers know exactly what they’re going to get from us.

Also, he had this to say…

What will keep SERVPRO at the top of the industry? SERVPRO is almost an unstoppable brand at this point. It was a family owned enterprise for the last 60 years. They built a brand one franchise at a time.

Currently, they’re going through a massive transition. With a hedge fund company taking over, they have plans to bring in a massive amount of resources. It’s not just their money, it’s the technology that will drive the websites, it’s the equipment manufacturers, and it’s the relationships with the insurance companies that they already are partners with. The brand was already dominant, now even more so.

SERVPRO® Cleaning & Sanitation Services in Mahoning County

3/17/2020 (Permalink)

SERVPRO employee in PPE sanitizing a bathroom Our cleaning & sanitation specialists are Here to Help during this time of need.

Pandemic – a word that we’re all too familiar with right now. As the coronavirus outbreak sweeps through our nation, it’s crucial to follow the guidelines put in place by the World Health Organization and by our government officials in order to help protect one another.

SERVPRO is Here to Help during this time of need

We wanted to take a moment to reiterate that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of West Mahoning County at 330-609-8543


Disinfecting vs. Sanitizing

3/17/2020 (Permalink)

image of fully suited SERVPRO workers heading into a building to clean and disinfect ‘sanitizing’ and ‘disinfecting’ although often used interchangeably, are two different terms with two different meanings.

With the current situation our country is in, there are several terms being said and many people are advising numerous different things. One may be surprised to find out that ‘sanitizing’ and ‘disinfecting’ although often used interchangeably, are two different terms with two different meanings.

In the US, sanitizers are agents that kill 99.99% of all bacteria in 30 seconds during the Official Detergent Sanitizer Test. On the other hand, disinfectants are products that will kill all organisms within 10 minutes during the AOAC Use Dilution Test. This test is regulated by the EPA to grade the efficiency of all disinfectants. In certain situations, it is more important to kill ALL germs even if it takes longer versus killing most very quickly.

In summary, sanitizing is chemical process that will lessen and kill germs on surfaces making them safer for contact. While, disinfecting needs a stronger solution to destroy germs rather than just reducing them and killing some.

Spring Showers in Lake Milton, OH

3/10/2020 (Permalink)

image of residential room with visible standing water  These rainy days often lead to flooded basements, sump pump overflows, and more water damage

The saying “spring showers bring May flowers” is no secret and almost all of us have heard it used before. It is also very common, especially in this region of the country, to receive a large amount of rainfall during the beginning of spring. It has become something all of us northeast Ohioans ‘put up’ with in hopes of sunny, warm, and beautiful summer weather.

Unfortunately, May flowers aren’t the only result of heavy spring showers. These rainy days often lead to flooded basements, sump pump overflows, and more water damage. Serving as a locally owned & operated business SERVPRO of West Mahoning County provides emergency 24-hour service, responding to any disaster you may have. We follow a strict restoration process that ensures the job being done correctly and in a timely manner.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

SERVPRO of West Mahoning County is faster to any size disaster, we are highly trained professionals with the expertise and experience needed to complete the job thoroughly. We also use nothing but the latest technology and practices making us the industry leader in water damage restoration. Call us today at 330-609-8543.

Proactive Cleaning for Your Commercial Business

3/10/2020 (Permalink)

Coronavirus stock photo with SERVPRO logo and tagline Here to Help Take a proactive approach, and get your business professionally cleaned and disinfected!

With the heightened concern of the spread of germs and viruses, it’s important to take proactive measures to provide a safe, clean environment for your employees and clients. We understand that this may be a large undertaking, so SERVPRO® is Here to Help®.

Our team of highly trained professionals can come into your workplace to clean and sanitize commonly used areas such as desks, countertops, workstations, doorknobs, keyboards, and more. To minimize disruption in your daily operations, we can schedule outside of your normal business hours.

The CDC recommends using a hospital-grade disinfectant to ward off harmful bacteria, so that’s why we use SERVPROXIDE™ - an EPA registered, stabilized chlorine dioxide-based disinfectant and sanitizer. It’s safe for everyday use and is designed to kill viruses, pathogens, and mold on hard, non-porous surfaces.

Should you be interested in our professional sanitation services for your workplace, give us a call at 330-393-9999.

Is It Time for a New Water Heater?

3/3/2020 (Permalink)

image of new fully installed water heater in a home Be sure to ask a professional whether to repair or replace your home water heater

We tend to take for granted the feeling of a warm shower after a long, hard day. The soothing, warm bath that rejuvenates us for tomorrow never given its full credit either. We just assume it will always be there when we need it.

The appliance that makes all this possible is one that doesn’t last forever…it’s the hot water tank that usually resides in your basement utility room and spends most of its existence unattended to and in the dark! But the minute the water goes cold…we are faced with expensive repairs or replacement costs.

If a water heater requires a leak repair or needs replaced completely, you are looking at no small issue.  If left unattended, a faulty water heater can cause major water damage in your home or business. To prevent this looming disaster, here are some things to look for in your water heater:

Your Water Heater May be Leaking If…

Here are some signs that your water heater may need some professional attention:

  1. Little to no hot water – this could be the result of a number of things. Most likely a sign that the heater is leaking. The pilot light (heat source) may have been drowned out.
  2. The water heater is insulated. A leaky water heater can cause the heater stand to rot and form a mold growth that will eventually cause problems with the heater. If your water heater stand feels damp, this may be the problem
  3. Is there pooled water surrounding the tank? If so, this is cause for major concern. This usually means the tank is ready to be replaced.

Repair or Replace?

Once a leak is noticed, you are faced with a decision…repair or replace. The life span of a water heater is approximately 10-15 years. If you are certain there is cause for repairing or replacing your hot water tank, a professional should be contacted immediately. Fiddling with this unit can turn into a serious situation due to the nature of this appliance. Hot water tanks contain scalding hot water and a pressure element that can cause serious injury or damage. Most professionals will come out as soon as possible to relieve your anxiety and help provide a safe environment in your home or business.

While waiting for a professional opinion, you can do a few things to ensure your safety.

  1. Turn off the main water valve – This is usually located right above the tank. This will cut off the water supply to the unit and not the rest of your home.
  2. Turn off the water heater itself – the black knob near the gas valve usually does the trick. If you can’t find it, check the instructions.

SERVPRO of West Mahoning County is always here to help guide you through unexpected disasters. Our water damage restoration technicians can extract and dry the water from a malfunctioned water heater. Call us at 330-609-8543 if you need any help. Our goal is to make it "Like it never even happened."