SERVPRO of West Mahoning County Employee Photos

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Jenna Ficken

Jenna Ficken is the Manager of Human Resources.

Favorite part about working with SERVPRO: I love getting to work with our group of people. Also, being a part of SERVPRO's growth.

female employee sitting in front of SERVPRO backdrop

Sheri Forrester

Sheri is the Accounting Department Manager. 

Favorite part about working with SERVPRO: Balancing accounts and providing information that allows the owners to make good decisions.

Certifications: 

  • Certified Public Accountant

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Jim Standohar

Jim is the Marketing Department Manager

Favorite part about working with SERVPRO: Helping the company and its employees reach their full potential.

female employee sitting in front of SERVPRO backdrop

Janette Wood

Jannette is our Office Manager here at SERVPRO. She has been with our team for 16 years!

Favorite part about working with SERVPRO: Helping people with their problems.

Certification:

  • IICRC Water Damage Restoration

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Dale Sullivan

Dale is a Operations Manager at SERVPRO.

His favorite part about working for SERVPRO is: "I enjoy seeing the results of our hard work when restoring customers' lives and properties."

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Elmer Bliss

Elmer is a Production Manager. He has been with our team for 5 years.

Favorite part about working with SERVPRO: The responsibility of restoring customers back to normal.

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Chris Cline

Chris is a Production Manager.

His favorite part about working at SERVPRO is: "working with such great managers."

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Alex Hardin

Alex is a Production Manager. 


Favorite part about working for SERVPRO: the variety and versatility of the work.

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Andrea Chicase

Andrea is the Manager of our Contents Division

Favorite part about working with SERVPRO: Being a part of a team and making customers smile.

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Michael Arnold Sr.

Michael is the Manager of the Sales Team at SERVPRO.

Favorite part about working for SEVRPRO: I get great satisfaction in being able to help people.

Certifications: 

  • IICRC Water Damage Restoration

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Sabrina Mihaly

Sabrina is the Assistant Production Manager.

Her favorite part about working with SERVPRO is: "the amazing people."

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Randy Swogger

Randy is a Sales Representative, serving this area.


Favorite part about working with SERVPRO: helping people out in their time of need

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Shawn Pelo

Shawn is a Sale Representative for this area. 

Favorite part about working with SERVPRO: Having the ability to help others when they need it most.

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Rodd Meyer

Rodd is a Marketing Representative that has been with our company for 25 years.

Favorite part about working with SERVPRO: Building relationships with our clients.

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Joanna Swogger

Joanna is a Marketing Representative with a specialty in event coordination. 

Favorite part about working with SERVPRO: Everything! I love meeting new people and our crew is great! My favorite is, of course, event planning!

Certifications:

  • Group X Certified Fitness Instructor P90X, Insanity

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Katie Barca

Katie is a Marketing Representative

Favorite part about working with SERVPRO: I really enjoy the versatility in each day as well as collaborating with my team. I'm excited and proud to be a part of SERVPRO!

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Julie Landis

Julie is a Marketing Representative

Favorite part about working with SERVPRO: The diversity in each and every day, along with such a fantastic team!

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Maria Vince

Maria is a Marketing Representative

Favorite part about working with SERVPRO: My favorite part about working for SERVPRO is the whole company shares a common goal to help people, whether it’s the employees within the company or customers that we serve!

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Ian Bequeath

Ian is a Marketing Representative.

Favorite part about working with SERVPRO: Helping others.

Certification:

  • IICRC Water Damage Restoration

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Chuck Zarbaugh

Chuck is an Accountant here at SERVPRO.

Favorite part about working with SERVPRO: I enjoy anything involving numbers, but making sure everything is in balance is a satisfying feeling.

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Nicole Kocsis

Nicole is an Accounts Payable Clerk at SERVPRO.

Favorite part about working with SERVPRO: I love the people, and working with numbers daily.

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Kyle Mamounis

Kyle is the Manager of the Information Technology Department

Favorite part about working with SERVPRO: The opportunity to constantly learn.

Certifications:

  • Microsoft Office Specialist 
  • Microsoft HTML Application Development 

female employee sitting in front of SERVPRO backdrop

Lisa Blom

Lisa is an Administrative Dispatcher. She has been with our team for 7 years.

Favorite part about working with SERVPRO: Keeping everything organized. Answering the phones and getting to help our customers out during their difficult situations.

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Adam Davidson

Adam is an Administrative Dispatcher. 

Favorite part about working with SERVPRO: Helping people with their emergencies and disasters.

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Robert Harvischak

Robert is an Administrative Dispatcher.

Favorite part about working with SERVPRO: I enjoy being able to get people to those who can get them the help they need.

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Alicia Beckner

Alicia is a Job File Coordinator.

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Derricka Hawout

Derricka is an Accounts Receivable Specialist.

Her favorite part about working at SERVPRO is: "helping this amazing company in anyway possible."

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T.J. Stoian

T.J. is the Construction Department Manager.

Favorite part about working with SERVPRO: Helping put people's homes back together and help make their visions come to life.

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Dakota Kellar

Dakota is the Construction Project Manager. 

Favorite part about working with SERVPRO: I love helping customers through the rebuild process.

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Patrick Connors

Pat is a Construction Project Manager. 

Favorite part about working with SERVPRO: Working with homeowners.

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James Diceglie

James is a Construction Project Manager

Favorite part about working with SERVPRO: Interacting with customers and contractors, and having the ability to problem solve their issues.

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Scott Otteni

Scott is a Construction Project Manager.

His favorite part about working for SERVPRO is: "finalizing the rebuild and restoration process for our customers."

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Mandi Henderlight

Mandi is a Construction Assistant Project Manager.

Her favorite part about working from SERVPRO is: all of my amazing co-workers I see each day."

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Shane McConahy

Shane is a Mitigation Crew Chief.


Favorite part about working with SERVPRO: doing demolitions.

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Bryan Infante

Bryan is a Mitigation Crew Chief.

His favorite part about working with SERVPRO is: "solving our customers' worst problems for them."

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Brian Ackerman

Brian is an Mitigation Technician / Electrician. 


Favorite part about working with SERVPRO: the variety of jobs daily.

Certification:

  • Journeyman Electrician

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Rachel Thomas

Rachel is a Senior Area Janitorial Manager.

Her favorite part about working at SERVPRO is: "the opportunity to grow and always learn."

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Dominic DeVito

Dominic is an Area Manager in our Janitorial Division.

His favorite part about working for SERVPRO is: "Making sure people have a clean and safe workspace."

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Richard Bliss

Richard is a Production Technician.

Favorite part about working with SERVPRO: Performing demolitions.

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Zachary Lewis

Zachary is a Production/Mitigation Technician.

His favorite part about working at SERVPRO is: "the work ethic of the those around me."

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Michael Dilisio

Michael is a Cleaning Technician. 

Favorite part about working with SERVPRO: Meeting new people every day, making a difference on carpets and bringing them back to life.