What our Customers say...

Water Damage Testimonials

Your crew came out and got all of the fans and tore out what you told them to ! It looks and smells great down there and I honestly cannot thank you enough for EVERYTHING! You are awesome and it was so nice to meet you. The crew was Great to work with and my basement looks better than ever. Thank you so much!

I am an insurance agent for 20 years and never experienced a claim, so I never really knew who to recommend to my clients, nor did I know what to tell them if asked for a referral. Each person/employee that came to my house was friendly, helpful and very professional. Thank you all for making this experience stress free. 

The SERVPRO team assigned to my home was professional, courteous and quick to respond no matter what time I reached out. I have not met such a collective group of skilled experts working together. Very commendable.

Dear Mike,
  
We would like to take the time to thank you and your wonderful crew on the clean up and restoration of our basement when it flooded.  We were extremely pleased with SERVPRO from the quick response in calling us right back to showing up the very next morning. You and your team were very professional from start to finish and helped ease our traumatic experience with loosing just about everything in our basement. Your advice on how to organize what was staying and what was being disposed of was a huge help to us and to your crew.
It was extremely nice that you stayed in constant contact with us not just during the removal of our ruined property and drying of our basement but to keep checking on us afterwards. Your crew came in and was not just friendly but extremely caring not just to how they treated us but with the removal of our loss property. They had actually helped recover some things that we thought was lost. All of you went beyond what was required. Having you and your team in our home wasn't like dealing with a company, it was feeling like being helped by friends. Companies don't keep calling you back to see how you are doing after the job is done and they have their money. You took the time out of your busy day when you didn't need to just to ask " how are you guys doing?"
That means more than you ever know.
 
Sincerely,
Mike and Tina 

Thank you for doing an excellent job in the restoration of my rental property in Girard, OH 44420. 

The extensive water damage occurred in the evening of November 16, 2016. I called SERVPRO at 8 in the evening and they came out that night to dry out the home. 

Andrew Dobson was very professional and great to work with. 

To Whom it May Concern:
Recently I had a flood in my basement and I called many places for service. I had a very difficult time finding a company willing to service me immediately until I luckily fell upon your business. I very much appreciated the quick and willing response to my emergency. The workers were always prompt, pleasant and positive which was extremely helpful during this very stressful time. They acted with professionalism and were dedicated to doing a job well done. I will definitely recommend your company and praise the top quality service you provide.
 
With sincere gratitude,
Carol

Everything went well. The team was very responsive and got everything back to normal.

Michael Arnold was always available - very personable, planned the process, makes us want to use SERVPRO again if needed & tell friends!

Great job! Nothing like this had ever happened to me before, they were wonderful and everything went well.

Crew was very responsive and was out to the address within 45 minutes.  Quickly took care of issue. Very Pleased!

 

Great service, the professionalism impressed me the most.

 

Great job! Nothing like this had ever happened to me before, they were wonderful and everything went well.

Crew was very responsive and was out to the address within 45 minutes.  Quickly took care of issue. Very Pleased!

“Great service, the professionalism impressed me the most.”

Great Staff! Everyone was very helpful, polite and understanding due to the fact I had surgery the week before the incident.

The SERVPRO team was very professional. The daily work performed by Tyler, Devon and Shelby was well appreciated. Those three individuals were hard working along with all the employees of SERVPRO.

Excellent service from Mike Arnold and his crew.

Very prompt and professional!

I was very impressed with Jim Dobson's customer service. He was prompt with professional educated solutions. I look forward to working together in the restoration process.

The team members were awesome, friendly and did a wonderful job!

We were impressed with your crew. Very professional and very expedient. I would recommend your company in a second. Thank you for making this just a bit easier. It's appreciated.

I would recommend them to everyone! Very hard workers and they couldn’t be any nicer.

I made a call to SERVPRO at 6:00 PM on a Saturday. They were on site by 7:00 PM!! Amazing service. With me being away, they worked great with my people at the home.

Great job overall! We could not have asked for a better, more professional team! I am confident that the crews have restored our basement to a better state.